• Smoking is prohibited on all NJ TRANSIT vehicles at all times, and in all stations, enclosed platform waiting areas, and designated areas on platforms.
  • Only service animals accompanying passengers with disabilities or their trainers, police dogs, and small pets in carry-on travel cages are allowed on board NJ TRANSIT vehicles.
  • In-line skates (rollerblades) will not be permitted on any NJ TRANSIT vehicles.
  • When using cellular phones, speak softly and be considerate of those around you.
  • Radios may be played with headsets or earphones only at a volume that does not disturb other passengers.
  • Personal items must be placed in the overhead racks or space under seats.


Refunds are not available for one-way tickets. Monthly passes purchased with cash, check, credit, or debit cards must be mailed to NJ TRANSIT for refund. The applicable fare will be deducted for each portion used. Passes submitted before the start of the validity period will be refunded at the purchase price. Passes submitted after will have two full one-way fares deducted for each business day from the start of the validity period to the date of the refund request.

For additional information, refer to the Ticket Options poster located near TVMs at River LINE Stations or call NJ TRANSIT Customer Service. Mail light rail ticket refund requests to NJ TRANSIT Bus-Light Rail Refund Department, One Penn Plaza East, Newark, NJ 07105-2246.



NJ TRANSIT
1-973-275-5555

 Hearing Impaired (TTY)
1-800-772-2287

 Lost and Found
1-973-275-5555 or go to www.njtransit.com

NJ TRANSIT Police
1-800-242-0236 (Police assistance in New Jersey)
1-973-378-6565 (Police assistance out of state)

Security Hot Line
1-888-TIPS-NJT (To report suspicious activities or packages.)

Light rail cars move quietly and operate near automobiles and pedestrians at some locations. To ensure your safety, please follow these important safety tips:

  • Only cross tracks at designated crossings where there are crossing gates, signals or traffic lights.
  • Never go around moving or lowered crossing gates.
  • Always look both ways before crossing tracks.
  • Never stand or walk near tracks. Trespassing on the railroad right-of-way is dangerous and illegal.
  • Stay away from electric overhead wires and support poles called the catenary system, which is used to provide power to some light rail systems. You can be electrocuted.
  • Always use caution when wearing headsets or using cell phones near the tracks or waiting on the station platform.
  • Always stand behind the safety line when waiting on the station platform.
  • When riding in a light rail car, do not lean on the doors.
  • Never throw objects at a light rail car or put objects on tracks.
  • Do not climb on top or in between light rail cars.
  • In the event of an emergency, listen to announcements and follow instructions of light rail car personnel or police.

Safety education presentations are available for schools and community organizations. Call (856) 614-7010 to schedule a presentation or click on Safety Rules! for more information.